All of itbe products have 1 year warranty after the date of purchase that covers product defects resulting from defective parts, materials or manufacturing. The products are considered defective if they fail to perform the functions as indicated in the assembly guide, which is included in the products boxes. You can also consult the online version here (itbehome.com/manuals).

They were designed to be practical from start to finish, thanks to its simple installation and assembly system. itbe’s products are made with efficient design and built to last, with electrostatic powder coating that in addition to being more stylish, it doesn’t scratch or peel and protects the product against rust.

Nowadays, we only sell our products through Amazon USA. You may return most new, unopened items sold and fulfilled by them. Click here to know more about Amazon’s Returns and Replacements policy.

itbe doesn’t have stores or showrooms, but you can buy our products online at Amazon USA (www.amazon.com/itbe). For more details, you can check out our products in Augmented Reality using a cell phone. Go to https://itbehome.com/#products and choose the product that you want to see inside your home. It’s really easy and fun to use the Augmented Reality.

All the information needed to assembly and install our products can be found on the assembly guide that is sent in the product boxes. You can also consult the online version here (itbehome.com/manuals).

itbe’s products have different dimensions and models. You can check the individual information on the products page (itbehome.com/#proucts) or on the assembly guide (itbehome.com/manuals).

All the products of itbe-For Home are closed with keys, if you have more than one itbe-For Home products, the other keys can open it, if you need extra keys, contact us: support@itbehome.com

Certify that pieces is not damaged and that all assembly steps were follow correctly. If the problem continues, please contact us at support@itbehome.com

We don’t provide this kind of service. And we don’t recommend you to do it because you may lose the warranty by modifying it. Also, they are made with electrostatic powder coating that protects the product against rust and application of others type of paints. In addition of being more stylish, the electrostatic powder coating doesn’t scratch or peel.

For the best care and cleaning, use only a cloth dampened in water with soap or neutral detergent. After cleaning, dry the product thoroughly. Do not use chemicals or abrasives products.

If you received a defective product, you must report it by sending an e-mail to help@itbehome.com to make a warranty claim. You must always present proof of purchase, send a photo of the defective product and provide a detailed description of the defect. For more information, read the section 3 (Procedure and Evaluation) of the Warrants Terms and Conditions on the Assembly Guide. The printed version was sent inside the box. You can also consult the online version here (itbehome.com/manuals).

The shelves are removable for you to adjust and make the most of the space, the way it works for you. But please, follow the maximum distributed weight supported per shelve as indicated in the Assembly Guide. You can consult the online version here (itbehome.com/manuals).

Information on the maximum weight of the product shelves is described in the assembly guide in the section IDENTIFICATION OF PARTS. The printed version was sent inside the box. You can also consult the online version here (itbehome.com/manuals).

The screw models required to assemble the items are described in each assembly guide on the HARDWARE LIST section. The printed version was sent inside the box. You can also consult the online version here (itbehome.com/manuals).

The tools required to assemble the items are described in each assembly guide on the TOOLS NEEDED section. The printed version was sent inside the box. You can also consult the online version here (itbehome.com/manuals). Important: the tools are not provided.

No, they are not. You need to assemble the products, but they are easy to install and the instructions can be found on the Assembly Guide. The printed version was sent inside the box. You can also consult the online version here (itbehome.com/manuals).

The products that have the term wall in the name of product must be installed on the wall. The itbe For Home Tall Cabinet recommend that tall cabinets to be fixed on the wall too for help to stabilize the product.

The product can be assembled in a covered patio once it is not exposed to the rain.

The lines of itbe products have a differet type of closure:

For Home – Closure with key (keys are included)

Easy Fit – Closure with magnet